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Split-Up or Shut-Up

In a recent interview, investor superstar Marc Andreessen told Bloomberg’s Emily Chang at the Salesforce Dreamforce Conference on Wednesday.  that if a technology company is more than 20 years old,...

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What to UC in 2015

2015 is off to a bold start. Here’s a handy guide for some of the drama to watch for this year. ALUE ALU who? With regards to ALUE, most of...

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ShoreTel’s Next Act?

Over the past few years ShoreTel has gone through the largest transformation of all UC companies. Don Joos was named CEO in August, 2013. Evidently he looked around and decided to...

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ShoreTel Connects Premises and Cloud

ShoreTel has begun the phased rollout of its newly developed platform, ShoreTel Connect, which will function as a common platform for cloud, on-premises and hybrid deployments. ShoreTel describes the...

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Cloud Contact Center: Watching the Shift

Acceptance and adoption of hosted/cloud solutions for business telephony and unified communications is well underway. This includes a shift toward cloud contact center services as businesses recognize...

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Corvisa in Queue at ShoreTel

Twas a few nights before Christmas when ShoreTel announced its intent to acquire Corvisa, a Milwaukee, WI-based hosted provider. Corvisa is an unusal cat. It’s part UCaaS, part PaaS, and part carrier....

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Despite the Cloud, Part II

Business communications manufacturers are putting a lot of R&D into building out their cloud unified communications (UC) offers. Their commitment to “cloud” is strong, and for good reason as we...

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Newz Snippets Spring-2016

Sometimes being succinct, yet thorough, and presenting details without fluff and hype is refreshing. Here, we round-up recent advancements around business telephony and unified communications products...

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ShoreTel’s High Cost of Success

The first time I ran into ShoreTel was in the late 80s. I saw their ad in Hemispheres (United Airlines in-house magazine). The ad was actually for the earlier version...

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A Fork in Avaya’s Road

There is quite a bit of speculation about Avaya’s near term future. As you may recall Avaya announced plans to evaluate options regarding its capital structure. I wrote about this...

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